We exercise great care in providing secure transmission of your credit card information. We use the latest encryption technology to keep your personal information safe. All of your ordering information -- including your name, address, and credit card number -- is encrypted using a secure server for maximum security. Your credit card and billing information cannot be read as it travels to our order centre. To ensure that your information is even more secure, we do not retain your credit card information on any server or internal storage system.

 

SECURITY

Once you enter your credit card information and indicate that you would like to continue the transaction, your information is then processed by our financial institution, Banca Sella, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process the transactions in conjunction your personal financial institution. Banca Sella uses only encrypted secure servers to ensure maximum security for your information. Banca Sella is Italy's number one Internet banking institution and has been selected by us for the high-level security services which they provide. Banca Sella works to ensure that both the Internet user and the e-commerce suppliers are protected.

PRIVACY

ETHNOS recognizes the concern of our customers regarding privacy of information.
All information you give to ETHNOS is stored securely, and is not accessible to other users.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will not e-mail you or pass your information to another trader.

RETURN POLICY
Any customer who is not a 100% satisfied with his/her purchase can return it within 60 days after receipt.
We will refund the net price you paid for the item. We will also be happy to refund the delivery charge if the return is a result of our mistake.
The item must be returned to:

ETHNICA
Via Carlo Cattaneo 16
37121 Verona
ITALY

Telephone +39 045 9610916
Fax +39 045 8000631

FREQUENTLY ASKED QUESTIONS


© Ethnica | P.IVA: 02713650238 | For more information: tel. +39 045 8005734 - info@ethnos.biz