Once you enter your credit card information and indicate that
you would like to continue the transaction, your information is
then processed by our financial institution, Banca Sella, which
receives the credit card number and other personal identifying
information only to verify the credit card numbers and process
the transactions in conjunction your personal financial institution.
Banca Sella uses only encrypted secure servers to ensure maximum
security for your information. Banca Sella is Italy's number one
Internet banking institution and has been selected by us for the
high-level security services which they provide. Banca Sella works
to ensure that both the Internet user and the e-commerce suppliers
ETHNOS recognizes the concern of our customers regarding privacy
All information you give to ETHNOS is stored securely, and is
not accessible to other users.
We are committed to protecting your privacy. We will only use
the information that we collect about you lawfully (in accordance
with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process
your order and second, to provide you with the best possible service.
We will not e-mail you or pass your information to another trader.
Any customer who is not a 100% satisfied with his/her purchase
can return it within 30 days after receipt.
We will refund the net price you paid for the item. We will also
be happy to refund the delivery charge if the return is a result
of our mistake.
The item must be returned to:
Via Carlo Cattaneo 16
Telephone +39 045 9610916
Fax +39 045 8000631
FREQUENTLY ASKED QUESTIONS